Feedback: Bases

Feedback and debriefings from Berget 16

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5 - Excellent
14
18%
4 - Good, but could be better
44
56%
3 - Ok
12
15%
2 - Bad
7
9%
1 - Terrible
2
3%
 
Total votes: 79

Tank88
Newbee
Newbee
Posts: 5
Joined: 01 Jul 2018, 19:50

Re: Feedback: Bases

Post by Tank88 » 08 Jul 2018, 17:14

UPIR base where okey, big disapintment was the tents.

Berget Crew, listen, I PAID MONEY, to sleep in a Berget tent, i arrive, and all the tents is full.
You promise to get new tents two days after, but even that did not happen.

How is that moraly acceptable to charge money for something, and not be able to deliver.
Give me some of the money back, or a free space in tent next year.

And lets hope this not happens again.
B13 - NAF INF
B14 - NAF INF
B16 - UPIR MECH

mouse
Lance Corporal
Lance Corporal
Posts: 26
Joined: 04 Oct 2009, 20:19

Re: Feedback: Bases

Post by mouse » 08 Jul 2018, 17:20

Tank88 wrote:
08 Jul 2018, 17:14
Berget Crew, listen, I PAID MONEY, to sleep in a Berget tent, i arrive, and all the tents is full.
You promise to get new tents two days after, but even that did not happen.
If there is 60cm for everyone that paid and even enough too fit 10% more players on 60cm. And 50% of the players bring 100cm beds even though berget told everyone max matress size is 60. How is that bergets fault?

Tank88
Newbee
Newbee
Posts: 5
Joined: 01 Jul 2018, 19:50

Re: Feedback: Bases

Post by Tank88 » 08 Jul 2018, 17:31

mouse wrote:
08 Jul 2018, 17:20
Tank88 wrote:
08 Jul 2018, 17:14
Berget Crew, listen, I PAID MONEY, to sleep in a Berget tent, i arrive, and all the tents is full.
You promise to get new tents two days after, but even that did not happen.
If there is 60cm for everyone that paid and even enough too fit 10% more players on 60cm. And 50% of the players bring 100cm beds even though berget told everyone max matress size is 60. How is that bergets fault?
Is it my fault that Berget don't does anything about it?
B13 - NAF INF
B14 - NAF INF
B16 - UPIR MECH

mouse
Lance Corporal
Lance Corporal
Posts: 26
Joined: 04 Oct 2009, 20:19

Re: Feedback: Bases

Post by mouse » 08 Jul 2018, 17:59

Tank88 wrote:
08 Jul 2018, 17:31
Is it my fault that Berget don't does anything about it?
That's obviously not what I said. Maybee berget should re-invent their old "have you really read the rules" - test and one of the test questions is: "How big a matress can you bring?

Blaim the other players. Not berget.

User avatar
Arradin
Berget Crew & Site Admin
Berget Crew & Site Admin
Posts: 753
Joined: 05 Jul 2012, 16:06
Location: Stockholm, Sweden

Re: Feedback: Bases

Post by Arradin » 08 Jul 2018, 18:26

Tank88 wrote:
08 Jul 2018, 17:14
UPIR base where okey, big disapintment was the tents.

Berget Crew, listen, I PAID MONEY, to sleep in a Berget tent, i arrive, and all the tents is full.
You promise to get new tents two days after, but even that did not happen.

How is that moraly acceptable to charge money for something, and not be able to deliver.
Give me some of the money back, or a free space in tent next year.

And lets hope this not happens again.
I understand your frustration, as this is a reoccuring complaint every year.

BUT, the issue is not the number of tents. We have enough tents, i know that for a fact. We usually count on around 20% over the actual booked sleeping spots, and then you take away the 10% that either bring their own tent ... Together with the fact that i personally went around bases and saw some tents overly crowded, but some tents half empty.

We will see how we can improve the process for next year in terms of administrating the logistics of who sleep where.
Please send ticket & payment questions to:

payment@berget-events.com

Tank88
Newbee
Newbee
Posts: 5
Joined: 01 Jul 2018, 19:50

Re: Feedback: Bases

Post by Tank88 » 08 Jul 2018, 19:09

Arradin wrote:
08 Jul 2018, 18:26
Tank88 wrote:
08 Jul 2018, 17:14
UPIR base where okey, big disapintment was the tents.

Berget Crew, listen, I PAID MONEY, to sleep in a Berget tent, i arrive, and all the tents is full.
You promise to get new tents two days after, but even that did not happen.

How is that moraly acceptable to charge money for something, and not be able to deliver.
Give me some of the money back, or a free space in tent next year.

And lets hope this not happens again.
I understand your frustration, as this is a reoccuring complaint every year.

BUT, the issue is not the number of tents. We have enough tents, i know that for a fact. We usually count on around 20% over the actual booked sleeping spots, and then you take away the 10% that either bring their own tent ... Together with the fact that i personally went around bases and saw some tents overly crowded, but some tents half empty.

We will see how we can improve the process for next year in terms of administrating the logistics of who sleep where.
Me and my team ended up splitted up, and sleeping in others private tents, and where fine by that, but totally unnecessary. If someone not offered us that spot, we will been sleeping in the car. I hope there will be better origination with tents next year.
B13 - NAF INF
B14 - NAF INF
B16 - UPIR MECH

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