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Re: General Questions

Posted: 03 Nov 2018, 20:21
by Arginj
Seems possible to book a ticket already? If I click book I come to a booking form I seemingly can submit.

Re: General Questions

Posted: 03 Nov 2018, 20:27
by L4gi
If you look closely all teams are full...

Also, nothing in junkmail. Same problem with a few teammates, and few got confirmation emails.

Re: General Questions

Posted: 03 Nov 2018, 20:32
by Arginj
L4gi wrote:
03 Nov 2018, 20:27
If you look closely all teams are full...

Also, nothing in junkmail. Same problem with a few teammates, and few got confirmation emails.
Saw that after I posted.

Re: General Questions

Posted: 04 Nov 2018, 20:11
by fractured
Just a question, when I booked my ticket I didnt choose any armband, but when I paid it said 15 for the armband, anyone else got the same issue? Dont really want the armband, they just aren’t worth the money...

Re: General Questions

Posted: 04 Nov 2018, 20:13
by Arginj
fractured wrote:
04 Nov 2018, 20:11
Just a question, when I booked my ticket I didnt choose any armband, but when I paid it said 15 for the armband, anyone else got the same issue? Dont really want the armband, they just aren’t worth the money...
Did you book with a cellphone or on a computer? The GUI is not really good for a cellphone, so it is very easy to buy the wrong stuff.

Re: General Questions

Posted: 04 Nov 2018, 20:16
by L4gi
Few guys on my team had automatically selected armbands or deathrags or something aswell, eventhough they selected nothing. :(

Re: General Questions

Posted: 04 Nov 2018, 20:18
by fractured
Good to know I wasnt alone. I even double checked the orderform and the armband box was set to 0...

Re: General Questions

Posted: 04 Nov 2018, 20:30
by Arradin
If you have any issues like that, please state if you use PC/MAC/MOBILE etc and what Browser you use.

I have been unable to reproduce any such bug ( Items being added )

Re: General Questions

Posted: 04 Nov 2018, 20:40
by fractured
I used safari on an IPhone device.

Re: General Questions

Posted: 04 Nov 2018, 20:43
by Arradin
I ask everyone to double check your tickets to make sure that you got what you ordered, and most importantly, that you dont miss something that you wanted to order ( Like BAVS )

If you run into any issues with your booking, please email payment@berget-events.com

Re: General Questions

Posted: 04 Nov 2018, 20:44
by ennj
I have the same problem.

Android, chrome.

Re: General Questions

Posted: 04 Nov 2018, 20:56
by Drakulic
Got a confirmation mail, it said that it was timed out or already used...
Havn't got a second confirmation mail yet.
Been sitting here now for 55 minutes...

Re: General Questions

Posted: 04 Nov 2018, 21:01
by Arradin
Drakulic wrote:
04 Nov 2018, 20:56
Got a confirmation mail, it said that it was timed out or already used...
Havn't got a second confirmation mail yet.
Been sitting here now for 55 minutes...
Double check spam/junk folder!

Re: General Questions

Posted: 04 Nov 2018, 21:10
by Drakulic
Double, tripple and checked every folder four times already

Re: General Questions

Posted: 04 Nov 2018, 21:14
by Arradin
Drakulic wrote:
04 Nov 2018, 21:10
Double, tripple and checked every folder four times already
Send a quick mail to payment if you havnt, and send a PM to Berget on Facebook, i am unable to help you right now, Sorry.